Introduction
At VENSYS GROUP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services.
Information We Collect
- Personal Information: When you place an order or contact us, we may collect your name, email address, phone number, shipping address, and payment information.
- Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.
- Communication Data: We keep records of any correspondence when you contact our customer support.
How We Use Your Information
- To process and fulfill your orders for VENSEAL products
- To provide customer support and respond to your inquiries
- To improve our products, services, and website experience
- To send you important updates about your orders or our policies
- To send marketing communications (only with your consent)
- To prevent fraud and ensure the security of our services
Data Storage and Security
- We implement appropriate security measures to protect your personal information
- Your data is stored on secure servers with limited access
- Payment information is processed through secure payment gateways
- We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy
Sharing Your Information
- We do not sell your personal information to third parties
- We may share your information with service providers who help us operate our business (e.g., shipping companies, payment processors)
- These third parties are required to protect your information and use it only for the services they provide
- We may disclose information if required by law or to protect our rights and safety
Your Rights
- You can access and update your personal information through your account settings
- You can request deletion of your personal information, subject to legal obligations
- You can opt-out of marketing communications at any time
- You can request information about the personal data we hold about you
Cookies and Tracking
- Our website uses cookies to improve your browsing experience
- Cookies help us remember your preferences and understand how you use our site
- You can control cookies through your browser settings
Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of these external websites.
Children's Privacy
Our products and services are not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
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